Documentation
Learn how to navigate and maximize the Synalyzer platform's monitoring capabilities for your global enterprise NAS fleet.
Getting Started
4-Step Onboarding Flow
Log In
Access your secure portal using your provided credentials.
Register Devices
Connect your log sources in the Device Management module.
Set Up Alerts
Configure notifications for critical security events.
Run a Search
Query millions of logs instantly in Universal Search.
Syslog Integration
To begin auditing your storage activity, configure your NAS hardware to stream syslogs to the SYNALYZE platform. Below is the setup guide for Synology devices.
Synology NAS Setup Guide
- Log into your Synology DiskStation Manager (DSM) administrator panel.
- Install and open the Log Center package from the Package Center.
- Navigate to Log Sending in the left sidebar menu.
- Check the box to Enable sending logs to syslog server.
- Enter the following configurations:
| Field Name | Configuration Value | Description |
|---|---|---|
| Server address | sg-analyzer.synalyze.net | Destination hostname for the active cloud pipeline |
| Port | [Your Unique Assigned Port] | Dynamically assigned to your device in the Dashboard for isolated log ingestion |
| Transfer protocol | UDP | Low-latency User Datagram Protocol connection |
| Log format | IETF (RFC 5424) | Recommended standard syslog format structure |
Core Modules
In-Depth Software Documentation detailing step-by-step instructions for every feature and module in the Synalyzer dashboard.
Main Dashboard
The central command center providing a high-level overview of your entire network infrastructure.
- Stats Overview: Check the high-level cards at the top of the dashboard. 'Total Logs' shows the entire ingestion count, while 'Active Devices' shows exactly how many collectors are online right now.
- Activity Trends: Use the visual charts to spot anomalies quickly. If there's a huge surge in logs, it might indicate an ongoing attack or system failure.
- Device Status: Scroll to the Device Status grid view. Here you can see every single collector, its IP address, and an active heartbeat signal. Red means the device has lost connection.
- Deep-Dive Links: Click on any summary card to automatically navigate to the deep-dive analytics module for that specific log category.
Universal Search
Engineered for forensic analysis, allowing you to query millions of logs in seconds.
- Querying Logs: Enter your search terms into the main search input. You can type specific file names, usernames, or error codes (e.g., 'failed password').
- Filtering by Date & Severity: Use the sidebar to pick a specific date range. Below that, check the boxes for severity thresholds like 'Error' or 'Critical' to only see major issues.
- Applying Granular Filters: If you want logs from a specific server, type the device name or IP in the Device filter. You can also filter by specific users.
- Exporting Results: Once you've narrowed down your search, click the 'Export' button on the top right. Select CSV or PDF to download the results for compliance or reporting.
Log Analytics
Pre-summarized insights categorized by system behavior and user interactions.
- User Activity: Navigate to the 'User Activity' tab to see what users are doing on the NAS. This tracks regular logins and administrative settings changes.
- Sign-ins Tracking: Go to the 'Sign-ins' section to see a list of authentication attempts. Pay special attention to 'Failed' login attempts which could signal a brute force attack.
- File Operations: The 'File Operations' module details every file create, read, update, or delete action. Use this to track down exactly who modified a sensitive document.
- Time-Based Trends: Use the time toggle at the top of the screen (24h, 7d, 30d) to expand the charts and see historical trends rather than just current data.
Alerts Management
Proactive notification system designed to highlight critical security incidents.
- Reviewing Alerts: Go to the Alerts page to review real-time notifications. These are categorized by severity levels. Critical alerts are highlighted in red.
- Investigating an Alert: Click on any alert in the table to open its detailed view. This will show you exactly which log triggered the alert and the device it originated from.
- Marking as Read: Once you have addressed an alert, click the 'Mark as Read' button or the checkmark icon. This moves it off your active queue but keeps it in history.
- Filtering Alerts: Use the status toggle to switch between 'Unread' (active issues) and 'All' (historical issues) to manage your daily workflow.
Reports & Summaries
Official documentation for stakeholders, including user behavior and system health audits.
- Selecting Report Type: Navigate to the Reports module. Choose either a 'User Activity Report' for detailed user logs, or an 'Activity Calendar' for a day-by-day heat map.
- Defining Parameters: Use the date picker to choose the exact timeline for the report. Then select the specific user or device you want to run the report on.
- Generating and Reviewing: Click 'Generate'. The system will compile the data and show you a preview of the report directly in the dashboard interface.
- Export Options: Click 'Export PDF' or 'Export Excel' to download a beautifully formatted, official document that you can hand to stakeholders or auditors.
Secure Folders
Hardened monitoring for sensitive directory paths such as HR, Finance, or intellectual property.
- Configuration: First, in your machine's collector settings, define the exact directory paths (like 'C:/Finance' or '/var/www') that you want to monitor.
- Monitoring Access: In the Synalyzer dashboard, go to the Secure Folders module. Here you'll see a dedicated feed of only the logs associated with your protected directories.
- Intruder Detection: If an unauthorized user or IP interacts with a monitored folder, this module automatically flags the event as an 'Intruder' and triggers an alert.
- Reviewing the Log Trail: Click on any file operation event to see the exact timestamp, the user account involved, and whether they read, modified, or deleted the file.
Honeypot Decoys
Deception-based detection strategy to trap internal or external threats silently.
- Creating a Bait File: Create a fake, highly enticing file on your servers — for example, 'root_passwords.txt'. Put it somewhere an intruder would look, but regular employees wouldn't.
- Setting up the Trap: In the Synalyzer collector configuration for that device, specify the path to your new bait file as a Honeypot trap.
- Silent Monitoring: The Honeypot module monitors that file silently. Legitimate users have no reason to touch it, so any interaction is a guaranteed threat.
- Immediate Escalation: If the file is opened or copied, an immediate Critical Alert is fired, and the Honeypot dashboard will show you the exact IP and user account of the intruder.
Device Management
Administration hub for all hardware and collectors reporting into the system.
- Viewing Inventory: Go to Device Management to see your complete inventory of log collectors across the NAS. The grid shows their IP addresses, names, and assigned groups.
- Checking Health Status: Look at the 'Last Heartbeat' column. A green indicator means the device is actively sending logs. Red means it has gone offline.
- Registering a New Device: Click 'Add Device'. Fill in the details for the new server or collector. The system will generate a unique registration key for that collector to use.
- Configuration Updates: Click on a device in the list to edit its settings, such as changing its IP, updating its name, or tweaking how often it polls for logs.
Administration (RBAC)
Security governance and user management for the Synalyzer platform itself.
- Managing Users: Go to the Administration page to see all accounts that have access to the Synalyzer dashboard. You can create new accounts or disable old ones.
- Role Assignment: When creating a user, assign them a specific Role (e.g., Viewer, Operator, Super Admin). This principle of least privilege ensures they only see what they need to.
- Audit Logging: The System Audit Log shows what your administrators are doing inside the dashboard — such as if an admin edits another user's permissions or deletes an alert.
- Revoking Access: If an employee leaves, simply click 'Deactivate' next to their name. Their access is revoked instantly, keeping the platform inherently secure.
Profile & Licensing
System-wide metadata, activation details, and company branding settings.
- Verifying Your License: Navigate to the Profile page. Here you can see your current Activation Key, the date it started, and precisely how many days until it expires.
- Checking Technical Settings: The profile view also displays the port number your analyzer engine is actively listening on.
- Capacity Monitoring: Review your 'Device Usage' bar. It shows how many devices you currently have registered out of your maximum licensed capacity.
- Company Details: View your registered company details to ensure your official branding and contact information match your deployment records.
Deployment Details
SYNALYZE is engineered for enterprise versatility, offering two primary hosting models alongside rigorous security architectures to match your company's data sovereignty, internal compliance, and IT policies.
Cloud Bases
SYNALYZE hosts and coordinates your log aggregation framework via secure, geo-redundant distributed clusters on AWS and Azure. This model eliminates infrastructure overhead.
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Auto-Scaling Infrastructure: Automatically scales storage buckets and processing queues during peak log ingestion bursts.
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Zero Maintenance: Continuous automated backups and frictionless software updates without downtime.
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High Availability: Multi-zone redundancy ensures your log auditing pipeline never drops a packet.
On-Premises
Install and run the SYNALYZE software directly on your company's own physical servers and machines within your localized network.
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Absolute Data Sovereignty: Log data never leaves your corporate perimeter, ensuring strict internal compliance.
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Containerized Rollout: Ready-to-deploy Docker Compose and Kubernetes Helm chart templates.
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Directory Integration: Natively integrates with local Active Directory and LDAP servers for seamless access control.
Standards & Compliance
E2E Encryption
Log data is encrypted in transit and at rest using industry-standard TLS protocols.
GDPR Compliant
Architected with individual privacy and data sovereignty as a foundational requirement.
ISO 27001 Prepared
Supports information security management system (ISMS) controls for enterprise audits.
Help & Support
Need technical assistance or have inquiries? Our team is ready to help you configure custom router pipelines or troubleshoot syslog connections.
Troubleshooting
NAS log sending shows success, but Dashboard is empty ▼
Connection Timeouts on Custom Ports ▼
Get in Touch
Help Desk
011 732 5200Support Hours
- Weekdays: 09:00 AM - 06:00 PM
- Saturdays: 09:00 AM - 01:00 PM
- Sundays & Holidays: Closed